GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

New York City, USA

About Gameffective

 

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

 

Responsibilities

  • Responsible all sales cycle from until closure
  • Meet or exceed defined sales quotas as it relates to overall company goals
  • Negotiate and obtain signed sales contracts
  • Develop and manage the relationships within your named accounts
  • Demonstrating / selling value to key stakeholders within the accounts
  • Working with other departments to prioritize, coordinate and apply resources where needed
  • Track sales activity and complete productivity reports as required
  • Willingness and flexibility to work in an international start-up environment
  • Prepare material and market research in preparation for all meetings and appointments.
  • Appropriately present product/service features, benefits and advantages

Requirements:

  • Experience selling to HR and/or Sales and/or customer service decision makers
  • 5+ years of software selling experience
  • Track record of success selling remotely into Mid Market and Enterprise companies
  • SaaS & CRM experience a plus
  • Consistent track record of success with $1M + quota
  • Experience managing and closing complex sales-cycles remotely
  • Track record of over-achieving quota (top 20% in your company)
  • Strong communication and presentation skills over phone and web conferences
  • Effective communication skills over the phone and web conferencing
  • Proven critical thinking skills and ability to know the details and features of the technology to best determine solutions to fit the needs of the clients
  • Ability to work independently, be self-directed and motived as well as collaborate with the team towards a common goal

 

Click on gameffective.salesmanagernc@applynow.io to send your CV

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

The Solutions Consultant will partner with the Sales team to promote and sell GamEffective’s solutions by using a consultative approach to unlock customer needs, tailor demonstrations, and lead technical discussions.

You’ll be working in a high-growth startup environment at our New York City office.

Responsibilities

  • In partnership with Sales Executives, uncover true customer needs, lead discovery sessions, produce tailored demos, and propose business solutions
  • Develop and refine sales messaging and identify key deal-closing criteria
  • Act as a technical subject matter expert within the Sales team.
  • Create and author customer-specific business cases to support customer proposals.
  • Work closely and collaboratively with customers to devise effective solutions.
  • Work closely with customers to understand and capture requirements.
  • Respond to RFPs and RFIs in conjunction with the Sales team.
  • Present proposals to customers alongside members of the Sales team.

 

Requirements

  • Previous experience working within a presales position, selling to large enterprise
  • Excellent verbal and written communication skills
  • SaaS / Software systems experience.
  • Ability to work independently and as part of a team in a fast-paced, changing environment
  • C-Level sales and support acumen (selling to HR, Head of Sales and Call Centers)
  • Ability to work in the New York City office.
  • Bonus: Experience selling and consulting in the areas of HR, Change Management, Performance, or Learning solutions.

 

To apply, send your resume to: gameffective.presaleusil@applynow.io

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

Customer Success

At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value.

 

Responsibilities: 

  • Manage a portfolio of 6-10 Enterprise Accounts across all stages from implementation through expansion and retention.
  • Establish a strategic advisor relationship with each customer, managing the customer relationship, health, and risk, post-sale.
  • Establish a deep knowledge of the customers’ business and organization, developing relationships with key customer stakeholders to secure contract renewals and drive further product adoption and expansion across the business.
  • Work with customers to develop and execute a success plan that outlines how GamEffective will address their business needs and measure performance against established metrics/KPI’s.
  • Leverage both successful execution and relationship engagement to convert customers to evangelists and partners, helping us to grow our business and platform.
  • Actively update customers on the evolution of the product.  Show how the GamEffective Product evolution will continue to enhance functionality and support customers’ evolving use cases and business needs.
  • Collaborate with Sales, Marketing, Product, and our Partner community, to share best practices, improve internal capabilities, identify new customer business needs and effectively leverage all our available resources to drive customer success.
  • Monitor customer utilization trends and perform health checkups to identify product recommendations and R&D needs.
  • Conduct monthly and quarterly strategic business reviews with customer stakeholders to drive alignment and engagement.

Requirements: 

  • 3-5 years of customer management experience leading a $1-$5M portfolio of Fortune 1000 clients at a software company [SaaS model] or management consultancy [Bain, Deloitte, McKinsey], with an emphasis on renewals and expansion.
  • Comfortable discussing both commercial and technical topics and engaging in commercial negotiations with senior executives.
  • Deep quantitative analysis skills, with proven business insight and judgment.
  • Ability to rapidly develop and deliver creative business solutions for complex business problems.
  • Experience implementing and using a variety of customer and commercial management tools and technologies (Salesforce, Excel, Jira, ZenDesk, Google Apps, BI tools, SQL queries).
  • Able to excel in a rapidly changing, hyper-growth, Start Up environment, as an entrepreneurial, self-starter and highly collaborative team member.
  • Experience within a globally dispersed, multilingual team.
  • Strong presentation skills and ability to establish credibility and relationships with C-level executives.
  • Excellent written and verbal communication skills.
  • BA or BS required.

 

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

The Global Account Director is tasked with bringing in new business with our largest customers. He/She will be a creative thinker with the ability to spot new opportunities that will turn into rapid growth

The Global Account Director (GAD) participates in a virtual account team-selling environment, providing the Prospect/Customer with the primary point of contact within Gameffective. In this capacity, the GAD will assume the ownership role for their named global accounts while driving the identification and qualification of opportunities, developing and executing global account & opportunity plans leading towards the generation of software license, maintenance and services revenues. In addition, the GAD will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased revenue levels.

 

Responsibilities

  • Implement and execute effective sales campaigns to ensure maximum penetration of named accounts across all divisions and regions globally.
  • Build strong customer references by consistently setting realistic expectations early in each sales campaign and meeting or exceeding those expectations through successful execution of Gameffective Customer Engagement Lifecycle.
  • Develop an extensive knowledge base of all named accounts, including their business profile, key players, competition, application and technology footprint, buying processes, compelling events, political environment and strategies and defined “white space”.
  • Build an Account Plan for each named account, keeping it up-to-date on an ongoing basis and sharing its content with virtual account team members.
  • Within each named account, seek to expand and strengthen Gameffective presence by establishing proactive relationships with influential people, both within the customer and identified key third parties.
  • Facilitate customer satisfaction through the proper deployment of the appropriate Gameffective resources to successfully execute platform sales.
  • Attend and participate in customer team meetings, and communicate regularly with virtual account team members to ensure customer satisfaction.
  • Identify, pursue and close new sales opportunities through the successful execution of GE Platform.
  • Position Gameffective to win new business within the account by developing, communicating and driving effective selling strategies that are based on valid, customer-specific value propositions.
  • Routinely discuss and communicate opportunity plan sales strategy with other members of the virtual account team, as well as Gameffective executive management.
  • Maintain an accurate and current pipeline of opportunities within CRM system (SFDC) and provide real-time visibility of such to Gameffective management.
  • Provide Gameffective sales management with accurate and timely sales forecasts within the CRM system to ensure proper visibility of new business within organization to optimize effective resource planning.
  • Continuously gather knowledge of competitors and how to effectively position Gameffective solutions against them.
  • Leverage and effectively communicate GE solutions within the accounts to broaden GE’s footprint and create new opportunities.

Requirements- must

  • 10+ years of enterprise software sales experience in information

technology market

  • Previous success in handling large accounts (Global 1000) over lengthy sales campaigns (6-18 months) in a fast-paced, consultative and competitive market
  • Expert in selling methodologies and selling processes
  • Experience Managing a $3M-$4M quota
  • Executive level relationship selling experience
  • Experience selling both product and services business solutions in a tech start- up environment
  • Bachelor’s degree required- MBA a plus

 

Click here gameffective.GAD@applynow.io to send your CV

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

Responsibilities:

  • Serve as a support point of contact for Gameffective portfolio of customers, handling ongoing requests and trouble tickets.
  • Learn customer technical and business environment that will be relevant to the success of the solution implementation.
  • Track and monitor customers health – Proactively monitor customers application and verify overall health and performance of designed solution.
  • New feature implementation – Assist Customer Success project managers in implementing application set up according to design specification
  • Gameffective applications expert – Become an expert in all aspects of Gameffective’s application portfolio, assisting other company employees in maximizing the abilities of the application.
  • Train the customer on the self-service aspects of the application.

Requirements:

  • 2+ years of relevant experience. Preferable working for SaaS companies or one of the big SI.
  • Customer service orientation – excellent verbal skills.
  • Ability to articulate messages clearly guide of customers.
  • Experience in SQL.
  • experience with setting up analytical tools (Such as: Qlik, Tableau, PowerBI, etc.).
  • experience in systems integration (Plus).
  • Strong team player but still a self-starter.
  • Strong analytical skills.
  • Excellent troubleshooting capabilties.
  • Excellent time management skills.
  • Eager to learn with effective self-learning skills.
  • Excellent verbal and written communication skills.

Please send your resume to gameffective.CSINY@applynow.io

About Gameffective

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

 

We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team.

you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education.

Responsibilities: 

  • Design and develop training materials such as self-help resources (verbal and visual) for admin users, performance support materials, and other education assets (i.e. presentations).
  • Develop training tracks and curriculums.
  • Develop and manage the content (verbal and visual) on our Support Help Center; work with Product and R&D teams to ensure that content remains updated according to new releases.
  • Provide effective software application training using a variety of web-based delivery to maximize use of the software.
  • Work with the Customer Success team members to understand customer training needs and apply to strategy.
  • Develop expertise in both administrator and end-user areas of the Gameffective platform.
  • Develop and manage Gameffective’s internal learning platform.
  • Develop, maintain and deliver Gameffective’s product announcements.
  • Drive and be measured against scaled engagement metrics that increase product usage and engagement.
  • Managed and maintain customers forum and community.

Requirements:

  • 3+ years’ experience designing, developing and facilitating web-based training, preferably within a SaaS based environment.
  • English as mother tongue is a must.
  • Demonstrable presentation skills and the ability to lead a positive, productive session in person and/or virtually via web conference
  • Customer service orientation – Excellent communication (verbal, written, and presentation) and interpersonal (outgoing and personable) skills
  • Ability to learn and become intimately familiar with our product so that you understand the way customers use our platform and can educate/mentor/coach them to achieve what they need using our platform
  • Self-motivated, team-oriented, and focused on exceeding customer expectations.
  • Strong project management skills including the ability to prioritize and manage time effectively and rigorous attention to details and patterns that lead directly to growth and scale
  • Ability to perform well under pressure with time-sensitive projects
  • Experience developing customer forums, encouraging self- and peer-based help and growing an active community of adopters – advantage

Please send resumes to gameffective.educationmanager@applynow.io

About Gameffective

Gameffective supercharges employee performance and learning using digital motivation, gamification and real time feedback.

Our visionary SaaS product has been adopted by some of the world’s largest enterprises – Microsoft, Singtel, Telia, Sykes, Nature Sweet and others.

If you join us, you’ll get to play around (pun intended …) with the world’s leading employee digital engagement platform, and have unparalleled exposure to the people that determine the future of the workplace and its culture

It really doesn’t get any better. Join us!

 

Responsibilities

  • Prospecting for new clients/ lead generation
  • Contact customers via email and telephone to promote GamEffective and its solution
  • Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities
  • Prepare and present results from campaigns, webinars and Trade shows
  • Record of all lead activities in SF according to GamEffective requirements
  • Conduct Market research, provide feedback and share the knowledge

Requirements:

  • Minimum 2-3 years of sales development experience (selling over the phone, cold calling)
  • B2B sales experience
  • Proven over achievement record with an aggressive hunter mentality
  • Excellent phone & email communication skills
  • Methodological and organized
  • Willingness to work in non-standard hours to support multiple time zones
  • Salesforce.com expertise- a plus

Please send resumes to gameffective.SDrep@applynow.io

About Gameffective

Gameffective supercharges employee performance and learning using digital motivation, gamification and real time feedback.

Our visionary SaaS product has been adopted by some of the world’s largest enterprises – Microsoft, Singtel, Telia, Sykes, Nature Sweet and others.

If you join us, you’ll get to play around (pun intended …) with the world’s leading employee digital engagement platform, and have unparalleled exposure to the people that determine the future of the workplace and its culture

It really doesn’t get any better. Join us!

 

Responsibilities

  • Prospecting for new clients/ lead generation
  • Contact customers via email and telephone to promote GamEffective and its solution
  • Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities
  • Prepare and present results from campaigns, webinars and Trade shows
  • Record of all lead activities in SF according to GamEffective requirements
  • Conduct Market research, provide feedback and share the knowledge

Requirements:

  • Minimum 2-3 years of sales development experience (selling over the phone, cold calling)
  • B2B sales experience
  • Proven over achievement record with an aggressive hunter mentality
  • Excellent phone & email communication skills
  • Methodological and organized
  • Willingness to work in non-standard hours to support multiple time zones
  • Salesforce.com expertise- a plus

Please send resumes to gameffective.SDrep@applynow.io

About Gameffective

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

Responsibilities

  • Prospecting for new clients/ lead generation
  • Contact customers via email and telephone to promote GamEffective and its solution
  • Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities
  • Prepare and present results from campaigns, webinars and Trade shows
  • Record of all lead activities in SF according to GamEffective requirements
  • Conduct Market research, provide feedback and share the knowledge

Requirements:

  • Minimum 2-3 years of sales development experience (selling over the phone, cold calling)
  • B2B sales experience
  • Proven over achievement record with an aggressive hunter mentality
  • Excellent phone & email communication skills
  • Methodological and organized
  • Willingness to work in non-standard hours to support multiple time zones
  • Salesforce.com expertise- a plus

Please send resumes to gameffective.SDrep@applynow.io

Responsibilities:

· Communicate the business value proposition of the Gameffective products internally to the Product Marketing, Business Development, Account Management teams, and external to prospects and clients.

· Develop impactful messaging and collateral about our customers and campaign results in case studies, testimonials, presentations, and thought leadership that promote Gameffective to customers.

· Be the “Training Guru” and devise sales enablement programs for the global sales teams that ensure they are adequately trained and comfortable bringing the Gameffective products to customers.

· Foster strong relationships with customers to develop key use cases and customer success stories and testimonials.

Requirements:

· Bachelor’s degree in English, Journalism, Communications, Technical Writing, or equivalent

· 5+ years’ experience in digital/ technology product marketing (or equivalent) role. Some sales experience a plus, but not required.

· Deep knowledge in sales processes, customer lifecycle management, and performance measurement.

· Proven ability as an articulate product evangelist with internal teams and external prospects/clients

· Demonstrated track record taking ownership of new programs resolving complicated issues

· Proven success in a fast-paced, high output working environment

· Demonstrated ability to think conceptually as well as engage in the detail.

· Strong, analytical problem solver with a common sense and practical solutions orientation.

· Strong attention to detail, editing skills, analytical skills, and thorough understanding of technical documentation.

· A drive to learn quickly and constantly adapt to new challenges.

· Data-driven approach to prioritization of writing efforts and validation of results (ROI).

· Excellent oral and written communication skills – need to be a great listener to understand the needs of the business and can convert product specifications into clear and easily understood features and functionality for the marketing and sales teams.

 

Send your CV to gameffective.salesenablement@applynow.io

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

Responsibilities: 

  • Provide excellent customer service to both internal and external clients
  • Respond promptly to customer inquiries through our ticket system or via email
  • Organize the workflow to meet customer’s time frames and demands
  • Data entry of client information, electronic filing and retrieval of documents
  • New feature implementation – Assist Customer Success Managers in implementing application set up according to design specifications
  • Navigate between multiple customers’ program quickly and accurately
  • Maintenance and update of our knowledge center articles
  • Recommend process improvements where applicable
  • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services.

Requirements:

  • Experience working with Zendesk or similar customer service platform
  • Excellent English verbal and written communication skills
  • Experience working with SQL
  • Excellent time management skills
  • Eager to learn with effective self-learning skills
  • Understands the importance of high-touch customer service in a B2B environment
  • Proactive and accountable
  • Enthusiastic self-starter
  • Thrives in a collaborative team-based environment
  • Strong attention to detail
  • In-depth knowledge of Customer Service principles and practices.
  • Experience communicating and coordinating with internal departments.
  • Strong problem solving and analytical skills as well as written and oral communication skills.
  • Works well in a dynamic fast paced work environment.

Please send resumes to:

gameffective.customersupportny@applynow.io

Ra’anana, Israel

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

Requirements:

  • Full Stack Web Developer with 3+ Years’ Experience in Web UI, Proven work experience with  HTML, CSS, Bootstrap.
  • Excellent C# .NET ASP MVC work experience.
  • Knowledge of JavaScript and modern JavaScript framework such as AngularJS, Bootstrap, React.JS
  • Solid understanding and work experience with relational databases as MSSQL Database, Stored Procedures, Entity Framework, LINQ
  • Experience with RESTful API/services

Bonus Points:

  • Experienced with Amazon AWS Cloud
  • Mobile Development Experience: iOS/ Android Native
  • Experience with NoSQL data store

Click on gameffective.fullstackwebdeveloper@applynow.io to send your CV

About Gameffective

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

 

Responsibilities:

  • Manage client relationships, ensure client’s satisfaction and client’s retention, from deployment phase and on.
  • Learn customer technical and business environment relevant to the success of the implementation
  • Interpret customer requirements to product capabilities, taking customer’s goals, objectives and business processes to propose the best solution
  • Share best practices to ensure informed decisions are being made
  • Train the customer on the self-service aspect s of the platform
  • Ensure customer buy in throughout the process
  • Ensure on time, on budget quality delivery to the customer
  • Analyze customer’s data inputs for trends, distribution and other statistical aspects.

Requirements:

  • Prior experience in increasing customer satisfaction, adoption, and retention. Preferable working for SaaS companies or one of the big SI or a consultancy company
  • Proven ability to drive continuous value
  • Experience working with fortune 500 clients
  • Impeccable written and verbal communication skills. Excellent presentation skills
  • Detail oriented and analytical.
  • Strong team player and self-starter.
  • Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
  • Excellent trouble shooter
  • Excellent time management skills for yourself and others
  • Requirements
  • Bachelor degree preferable in process engineering, computer science
  • PMP – a plus
  • Some travel required

Technical Requirements:

  • Prior experience with setting up analytical tools (Such as: Qlik, Tableau, PowerBI, etc.)
  • SQL queries – a plus
  • Prior experience in systems integration – a plus

Please send your CV to gameffective.customersuccessmanageril@applynow.io

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

GamEffective was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work.

Responsibilities

  • Serve as a support point of contact for Gameffective portfolio of customers, handling ongoing requests and trouble tickets.
  • Learn customer technical and business environment that will be relevant to the success of the solution implementation.
  • Track and monitor customers health – Proactively monitor customers application and verify overall health and performance of designed solution.
  • New feature implementation – Assist Customer Success project managers in implementing application set up according to design specification
  • Gameffective applications expert – Become an expert in all aspects of Gameffective’s application portfolio, assisting other company employees in maximizing the abilities of the application.
  • Train the customer on the self-service aspects of the application.

Requirements:

  • 2+ years of relevant experience. Preferable working for SaaS companies or one of the big SI.
  • Customer service orientation – excellent verbal skills.
  • Ability to articulate messages clearly guide of customers.
  • Experience in SQL.
  • experience with setting up analytical tools (Such as: Qlik, Tableau, PowerBI, etc.).
  • experience in systems integration (Plus).
  • Strong team player but still a self-starter.
  • Strong analytical skills.
  • Excellent troubleshooting capabilties.
  • Excellent time management skills.
  • Eager to learn with effective self-learning skills.
  • Excellent verbal and written communication skills.

Please send your CV to: gameffective.CSIIL@applynow.io

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

Requirements:

  • 3+ Years’ Experience in Web UI, Proven work experience with HTML, CSS, Bootstrap.
  • Experience with JavaScript and modern JavaScript framework such as AngularJS, Bootstrap, React.JS
  • Solid understanding and work experience with relational databases as MSSQL Database, Stored Procedures, Entity Framework, LINQ
  • Experience with RESTful API/service

Bonus Points:

  • Working with Amazon AWS Cloud.
  • Mobile Development Experience: iOS/ Android Native.
  • Experience with NoSQL data store.

 

Send your CV to gameffective.frontenddeveloper@applynow.io

About Gameffective

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

 

 

We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team.

you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education.

Responsibilities: 

  • Design and develop training materials such as self-help resources (verbal and visual) for admin users, performance support materials, and other education assets (i.e. presentations).
  • Develop training tracks and curriculums.
  • Develop and manage the content (verbal and visual) on our Support Help Center; work with Product and R&D teams to ensure that content remains updated according to new releases.
  • Provide effective software application training using a variety of web-based delivery to maximize use of the software.
  • Work with the Customer Success team members to understand customer training needs and apply to strategy.
  • Develop expertise in both administrator and end-user areas of the Gameffective platform.
  • Develop and manage Gameffective’s internal learning platform.
  • Develop, maintain and deliver Gameffective’s product announcements.
  • Drive and be measured against scaled engagement metrics that increase product usage and engagement.
  • Managed and maintain customers forum and community.

Requirements:

  • 3+ years’ experience designing, developing and facilitating web-based training, preferably within a SaaS based environment.
  • English as mother tongue is a must.
  • Demonstrable presentation skills and the ability to lead a positive, productive session in person and/or virtually via web conference
  • Customer service orientation – Excellent communication (verbal, written, and presentation) and interpersonal (outgoing and personable) skills
  • Ability to learn and become intimately familiar with our product so that you understand the way customers use our platform and can educate/mentor/coach them to achieve what they need using our platform
  • Self-motivated, team-oriented, and focused on exceeding customer expectations.
  • Strong project management skills including the ability to prioritize and manage time effectively and rigorous attention to details and patterns that lead directly to growth and scale
  • Ability to perform well under pressure with time-sensitive projects
  • Experience developing customer forums, encouraging self- and peer-based help and growing an active community of adopters – advantage

Please send resumes to gameffective.educationmanager@applynow.io

GamEffective offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. GamEffective’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition.

 

GamEffective was named a Deloitte Technology Fast 500 EMEA, honored for its exceptional growth during calendar year 2018. Also, GamEffective was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies.  We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. And, it’s all supported by our CEO who is recognized by the employees for that positive attitude – CEO Rating 98/100, in top 5%.

Responsibilities: 

  • Provide excellent customer service to both internal and external clients.
  • Respond promptly to customer inquiries through our ticket system or via email.
  • Organize the workflow to meet customer’s time frames and demands.
  • Data entry of client information, electronic filing and retrieval of documents.
  • New feature implementation – Assist Customer Success Managers in implementing application set up according to design specifications.
  • Navigate between multiple customers’ program quickly and accurately.
  • Maintenance and update of our knowledge center articles.
  • Recommend process improvements where applicable.
  • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services.

Requirements:

  • Experience working with Zendesk or similar customer service platform
  • Excellent English verbal and written communication skills
  • Experience working with SQL
  • Excellent time management skills
  • Eager to learn with effective self-learning skills
  • Understands the importance of high-touch customer service in a B2B environment
  • Proactive and accountable
  • Enthusiastic self-starter
  • Thrives in a collaborative team-based environment
  • Strong attention to detail
  • In-depth knowledge of Customer Service principles and practices.
  • Experience communicating and coordinating with internal departments.
  • Strong problem solving and analytical skills as well as written and oral communication skills.
  • Works well in a dynamic fast paced work environment.
  • Willingness to work in shifts (minimum 3 shifts in a week).

Please send resumes to: gameffective.customersupportisrael@applynow.io