Cato Networks: Gamification for Sales Development

Read this article about how Cato Networks used GamEffective to drive motivation for an international team of sales development reps.

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Verint: Driving a 300% Improvement in Sales Processes with Gamification

Read this case study to learn about Verint’s phenomenal success of 300% improvement in sales processes with the use of gamification. This case study shows us how using gamification wisely can help a company achieve long time organizational goals, and promote the changes it wishes to create.

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CSU-Global: A How-to Guide for Choosing Gamification

Read this CSU-Global case study and learn about new tips about the process of choosing gamification, deciding how to make use of gamification and selecting vendors of gamification platforms.

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How Microsoft Used Gamification to Boost Performance, Skills and Communication for Thousands of Agents

Read this Frost & Sullivan case study about how Microsoft’s Consumer Support Services – with its global network of support centers and thousands of agents – used digital motivation to drive agent performance and learning.

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Using Gamification for Performance and Process Improvement: 20% Improvement

How Orion Advisor Services Used GamEffective to Communicate Goals to Employees, Track and Gamify Them, Resulting in a 20% Decrease in Time to Perform Core Activities for its Back-Office Employees.

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Gamification for Training in Financial Services

How a Credit Union used gamification to drive learning – and the success of the program for existing and new employees.

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Using Gamification to Drive Remedy BMC Adoption

The process included using reminders and habit formation. Just like any app or service looking to create more traction with its users, just reminding the employees of the existence of the software works wonders.

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How Yahoo! Increased its Customer Service KPIs by 10% in Two Weeks’ Time

Looking to create a noticeable and sustainable change in customer service, Yahoo opted for Gamification. Using game mechanics to improve customer service centers isn’t straight-forward; rewarding “actions” can be counter-productive, resulting in shorter call times yet worse problem resolution rates or customer satisfaction.

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Leading Manufacturer Uses Gamified Learning – Learnification – to Launch New Product Offerings with + 1,000 Sales People

“To deliver great results, its sales people need to know its products inside and out, acting as trusted advisors to its huge customer base”.

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