Are you thinking about gamification but not sure if it’s right for you? Would you like a better understanding of how gamification impacts employee performance? Join us as we explore best practices for implementing gamification in contact centers and discuss how to create a business case for executives and stakeholders.
In large, dispersed organizations, with multiple departments and a diverse workforce, it is difficult to sustain a continuous communication flow between employees and managers. In this webinar, we discuss How to apply continuous communication and feedback to make your employees better, stronger, faster.
In this webinar we discuss how to drive continuous learning engagement and on the job application using gamified microlearning. We will review how learning can be adapted in real time based on actual employee performance and knowledge data. Lastly, we explore how gamified microlearning can be applied in practice and its potential impact on business results.
In this webinar we discuss what is gamification and how it is most effectively applied in the contact center along with How it can be used to drive learning outcomes and what their applications are at work. We also touch on the benefits of deep gamification mechanics such as engagement automation and “betting on yourself”.
In this webinar we will provide real-life case studies and examples of how gamification is used at work, in which industries, and how it drives motivation and learning. We will show what gamification looks like from the employee’s point of view, the manager’s point of view and how it affects company culture.
In this webinar with Dr. Karl Kapp we discussed how to push towards creating individualized instruction using technology-based systems. We discuss how gamification, using triggers and alerts, can be used to provide customized, learner specific instruction in an engaging and thoughtful manner.