A Constant Dialogue between Employees, their Managers and the Workplace as a Whole

Many companies are chronically deficient in providing feedback, recognition and opportunities for learning and the result is under-engagement, lack of knowledge and a loss of opportunities to improve life at work.

The Conversations Module powers manager or trainer observation, evaluation, feedback and coaching. While engagement automation is a dialogue between a set of rules and triggers and the employee, the Conversations Module involves real input from managers, transforming culture, enriching the way employees interact with their goals and missions.

Employees need real-life dialogue with their managers, they need to be noticed and appreciated. The Conversations Module powers this by encouraging and formalizing their process of communications and combining it with our gamified platform.

Here are some examples of how the Conversations Module can be used:

  • A call center employee can see more than their performance KPIs or their microlearning missions. Using the Conversations Module, they can receive detailed written or video feedback and coaching from their manager, akin to continuous manager check-ins. Results are also reflected in employee rewards, recognition or other digital feedback provided by Gameffective’s system.
  • In a learning situation, trainers can add written feedback and observations on top of measured learning completion or knowledge levels.
  • For sales enablement, the Conversations Module powers coaching – managers can send and receive videos, or chat with employees about the sales interactions they are having.