Maximize employee performance

Boost roi on every kpi

2-17%
Base Sales

1-12%
Satisfied Customers

5-27%
Inbound first call

10-30%
On-boarding training

5-20%
Retail productivity

20-100%
Completion rates

Align all internal procedures across all teams and sites. Decrease AHT, Attrition and time-to-competency while increasing FCR, Compliance and NPS. Communicate and engage employees with their performance and goals. Make sure they have the knowledge they need to excel.

Game Effective is a strategic power tool that gives BPOs the ability to align all internal procedures across all teams all sites, share content and best practices between teams, sites and locations.It is a comprehensive performance management tool that helps to maximize each and every employee on a large scale operations.

Gameffective boosts business results

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Increase Revenue/Sales

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Step-up Customer Satisfaction & Loyalty

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Drive Operational & Cost Efficiency

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Shorten Onboarding and time to competency

By driving employee knowledge and performance

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Engagement

Product Evangelism
Employee satisfaction
Talent Retention
Career building

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Proficiency

Process Adherence
Increased expertise and excellence
Data and usage insights

A GAME-CHANGER FOR BPOs
  • Drive revenue/sales and satisfaction By making sure your employees understand what they need to achieve and how to achieve it.
    Provide personalized, on the job microlearning activities, just a few minutes a day, optimized to fit each representative’s strengths and weaknesses for maximum results.
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    Roll out your best practices over multiple sites and teams regardless of the role of the agent or the type of client.
  • ?
    Maximize each and every employee on a large scale

Among our customers: