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Align all internal procedures across all teams and sites. Decrease AHT, Attrition and time-to-competency while increasing FCR, Compliance and NPS. Communicate and engage employees with their performance and goals. Make sure they have the knowledge they need to excel.
Game Effective is a strategic power tool that gives BPOs the ability to align all internal procedures across all teams all sites, share content and best practices between teams, sites and locations.It is a comprehensive performance management tool that helps to maximize each and every employee on a large scale operations.
Gameffective boosts business results
- Drive revenue/sales and satisfaction By making sure your employees understand what they need to achieve and how to achieve it.Provide personalized, on the job microlearning activities, just a few minutes a day, optimized to fit each representative’s strengths and weaknesses for maximum results.
- ?Roll out your best practices over multiple sites and teams regardless of the role of the agent or the type of client.
- ?Maximize each and every employee on a large scale