Contact Center Gamification
Supercharge quality, AHT, FCR and performance with gamification, feedback and learning
sales contact centers
Gameffective for sales employees helps your teams meet and exceed their quotas. It offers personalized guidance through real-time feedback, competitions, gamified goals, and challenges—all designed to increase your overall revenue by inspiring higher conversion rates and faster cycles.Request a Demo
Revenue and loyalty
20 higher average order value with % 25% higher
Employee lifetime value
30 faster onboarding with % 17% lower employee turnover rates
Effectiveness and efficiency
15 higher utilization rate with % 18% more
A better bottom line starts at the front line
Boost revenue while you reduce operations costs
Ensure employees follow up with prospects faster and maximize client value with automated, real-time feedback, action suggestions and gamified goals.
Exceed your customers’ expectations
Use personalized challenges and competitions to help employees maximize opportunities, boost cross-sells and drive client retention.
Go from onboarding to expert on the fly
Use targeted microlearning to onboard employees, update knowledge and excite and educate your team about new products and promos.
Among our Customers:
Solutions for teams with built-in sets of processes and best practices
Transformation with gamification.
Engage, align and train your contact center employees in a way that delivers significant business impact. Keep your team up to date and on point with real-time, data-driven notifications, microlearning, and feedback—all conveniently wrapped in a highly-engaging and intuitive gamified interface.
Supercharge your employees:
- Inspire excellence with gamified daily guidance and goals
- Enable performance with real-time feedback and learning suggestions
- Recognize and reward behaviors that drive results
- Turn team managers into coaches with data-driven insights
- Onboard and train faster with personalized adaptive learning paths